Stephanie Lethanh

MORE VANG

MAR 2023 - FEB 2025

 

Wide Format Graphic Engineer / Graphic Imaging Technician

º  Oversee all wide-format prepress operations, ensuring quality and accuracy.
º  Develop packaging and branding layouts for custom projects, aligning with client specifications.
º  Prepare mockups, proposals, and samples to support the sales team in client presentations.
º  Design and format artwork and templates to support the wide-format department’s needs.
º  Managed multiple design projects simultaneously, ensuring timely delivery while maintaining client satisfaction and design quality.

º  Collaborate with the Wide Format Manager on-site with clients, providing expert advice on design and material selections for projects.

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U.S. CHAMBER OF COMMERCE

AUG 2023 - JAN 2024

 

Experiential Graphic Designer Contractor

º  Design presentations, creative assets and promotional materials in compliance with government branding guidelines and security protocols.

º  Conceptualized and designed digital graphics for experiential events, producing mockups and determining the optimal application of visuals to enhance the experience.

º  Collaborate remotely with the Events team using Microsoft Teams to coordinate and execute projects effectively.

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BANANA BANNER

MAY 2022 - FEB 2023

 

Operations Manager / Production Specialist

º  Lead the installation team, coordinating with production and sales to ensure job completion per client specifications.

º  Manage workflow scheduling and job tracking using custom database software.

º  Monitor inventory levels, ordering supplies as needed to maintain production.

º  Maintain accurate time, production, and cost records, while reviewing job orders for print quantities, specifications, and special instructions to ensure alignment with project requirements.

º  Managed front desk customer service, including answering phone  inquiries, scheduling job deliveries, processing payments, and inputting new job requests into the system.

º  Conducted site walkthroughs to gather measurements, perform evaluations, and provide consultations, both independently and in collaboration with clients.

º  Assist with operating the DigitalInks Flatbed CET printer and support the sales team with order management.

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FAST SIGNS

SEPT 2020 - APRIL 2022

 

Senior Graphic Designer / Production Specialist

º  Prioritize design and production tasks independently, optimizing efficiency while minimizing waste and time.

º  Quickly adapt to new tools and technologies introduced in the workplace.

º  Provide expert guidance and consultations to clients both on-site and remotely.

º  Offer accurate estimates, production timelines, and ensure an exceptional customer experience.

º  Proactively manage inventory levels, placing orders and communicating material needs as required.

º  Coordinate with city and county offices for zoning approvals and signage permits.

º  Oversee the training and management of new hires in both the design and production departments.

º  Manage and maintain production equipment, including printers, plotters, laminators, and Kola tables.

º  Perform quality control checks on finished products, ensuring they meet company standards.

º  Track key metrics such as engagement, conversion rates, and social interactions to optimize performance.

º  Utilize reporting tools to gather data and present insights to team leads and executives.

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ECOPRINT POWERED BY MORE VANG

JAN 2020 - MAY 2020

 

Wide Format Graphic Engineer

º  Design custom packaging layouts for projects and create mockups to support sales.
º  Format artwork for the wide-format department as needed.
º  Manage Ecoprint powered by More Vang social media campaigns on Facebook, Instagram and LinkedIn.
º  Promote sustainable, eco-friendly products to clients.

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ECOPRINT

​SEPT 2019 - JAN 2020

 

Lead Graphic Designer & Layout Specialist

º  Developed concepts for commercial clients, aligning with their specific needs and branding.

º  Contributed to internal and external promotional efforts, including email campaigns, mailers, and social media.

º  Created print-ready files for digital media, including business cards, brochures, booklets, and mailers, tailored to client specifications.

º  Collaborated with Prepress and Production teams to ensure a smooth and efficient printing process

º  Managed client portals, providing easy access for order placement and processing.

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MUDDY FEET GRAPHICS

​JAN 2017 - MAY 2019

 

Lead Graphic Design Specialist

º  Led all phases of new product development, from conceptual design to incorporating client feedback.

º  Collaborated with clients to define design and promotional strategies that align with their goals.

º  Utilized Adobe Creative Cloud, Tajima DG15, and CorelDRAW to create designs and layouts for a variety of media, including logos, vehicle wraps, embroidery, screen printing, signage, and promotional items.

º  Developed creative marketing materials, including web media, print collateral, brochures, banners, signs, and apparel.

º  Identified cost-effective vendors and negotiated favorable contracts to optimize resources.

º  Ensured accurate and timely processing of invoices and check requests.

º  Analyzed market trends to establish competitive pricing for company products.

º  Curated and managed social media content across platforms, including Instagram, Facebook, and X.

º  Implemented customer inquiry pages on social media, responding to messages within one business day to enhance engagement.

º  Trained new hires on procedures, programs, and project workflows to ensure smooth integration.

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FINISH LINE

AUG 2016 - APR 2017

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Manager in Training & Sales Associate

º  Trained in handling store procedures such as cash handling, computer functions, and store upkeep.

º  Informed customers in a professional manner in terms of sales, conflict, and resolution.

º  Stockroom organization skills.

º  Managed store inventories.

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ZUMIEZ

MAY 2015 - JULY 2016

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Assistant Manager

º  Oversaw responsibilities of managing daily activities, operations, and supervising staff to perform highest standards of a professional work environment.

º  Training staff by reviewing productivity, leading the team to achieve daily sales goals.

º  Advised customers by providing information, obtaining merchandise requests, and payment transactions.

º  Organized overnight store inventories.

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CAFRITZ ART BOOKSTORE

SEPT 2014 - FEB 2016

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Sales Associate

º  Providing advice to students and staff about supplies best suited for specific projects.

º  Assisted in creating an organized environment for efficient work, along with easy usage for customers.

º  Behind the register and cash handling experience.

º  Experience in manual store inventories.